PSC’s Apprenticeship training programme in Customer Service is aimed at those who are already in a customer service role or those who wish to work in the customer service industry.    

Customer Service Apprenticeships cover all aspects of projecting a positive impression of yourself and your organisation, delivering reliable customer service, handling and resolving customer service problems and developing customer relationships.

Download the Customer Service Apprenticeship Fact Sheet
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Under the Train to Gain Programme individuals who are already employed in a customer service role, but not eligible for an apprenticeship, may be able to access training to enhance their existing knowledge and skills. Please contact us to find out more.